ce0993 Terms and Conditions
Please read these terms carefully before using the ce0993 platform. By registering an account, you are considered to have accepted all of these terms.
Table of Contents — All Sections
01 Definitions and Introduction
These Terms and Conditions ("Terms") form a legally binding agreement between the ce0993 platform ("Platform", "we", "our") and its users ("you", "member", "player"). ce0993 is an online gaming service provider that offers various forms of entertainment gaming for players in Bangladesh, including slot games, live casino, sports betting, and fishing games.
A few key definitions used in these Terms are as follows:
- "Platform" refers to the ce0993 website, mobile version, and all associated services.
- "Account" refers to a member's registered personal gaming account.
- "Real Money" refers to actual funds deposited on the platform in Bangladeshi Taka (৳).
- "Bonus" refers to any free credits, cashback, or promotional benefits provided by ce0993.
- "Wagering Requirement" refers to the condition specifying the amount that must be wagered before bonus funds can be withdrawn.
By accessing or using the ce0993 platform, you confirm that you have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
02 Eligibility and Registration
2.1 Age and Eligibility Requirements
The ce0993 platform is intended only for those aged 21 and above. At the time of registration, you must confirm that:
- You are at least 21 years of age.
- You are registering in your own name and for your own use.
- You are using this service voluntarily.
- Participating in online gaming does not violate any law in your jurisdiction.
2.2 Registration Process
To register with ce0993, you must provide accurate and complete personal information. Each individual may open only one account. Operating multiple accounts under the same person, family, or household is prohibited. ce0993 may request documentation for identity verification at any time.
2.3 KYC (Know Your Customer)
In the interest of security and fraud prevention, ce0993 may at any time request verification of your identity document, proof of address, and payment method. Withdrawal processing may be suspended if the required documents are not submitted.
03 Account Management
3.1 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. Do not share your password with anyone. ce0993 will never ask for your password via phone, email, or chat. If you suspect unauthorized access to your account, notify the support team immediately.
3.2 Account Closure
ce0993 reserves the right to temporarily suspend or permanently close any account under the following circumstances:
- If any clause of these Terms is violated.
- If evidence of fraud, manipulation, or dishonest activity is found.
- If evidence of operating multiple accounts is found.
- If evidence of providing false information is found.
- In cases of prolonged inactivity (18 months or more).
04 Deposits and Withdrawals
4.1 Deposit Methods and Limits
ce0993 currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount for all payment methods is ৳500.
4.2 Withdrawal Policy
The minimum withdrawal amount is ৳500. The standard processing time for withdrawals is 15 minutes to 2 hours. The following conditions apply to withdrawals:
- Withdrawals can only be made to the same payment method used for the deposit.
- Wagering requirements must be met before bonus funds can be withdrawn.
- Large withdrawals may be held if KYC verification has not been completed.
- ce0993 reserves the right to suspend withdrawals in cases of suspected activity.
4.3 Payment Verification
ce0993 reserves the right to verify payment transactions to prevent fraud and ensure financial security. Users must use their own payment method. Transactions through third-party accounts are prohibited.
05 Bonuses and Promotions
5.1 Welcome Bonus
ce0993 offers new members a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example:
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
- Deposit ৳12,000 → ৳5,000 bonus → total balance ৳17,000
The wagering requirement for the welcome bonus is 20x — meaning bonus funds become withdrawable after wagering 20 times the bonus amount.
5.2 VIP Cashback Program
ce0993 has 5 VIP tiers for loyal members, each with a different weekly cashback benefit:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.3% weekly cashback
- Gold: up to 0.5% weekly cashback
- Platinum: up to 0.6% weekly cashback
- Diamond: up to 0.8% weekly cashback
Through regular and active participation, you can advance to higher VIP tiers. Additional benefits and rewards are available at each tier.
5.3 Bonus Terms
The following general conditions apply to all bonuses and promotions:
- Each promotion can be claimed only once and for one account only.
- Bonus funds are not real money and cannot be withdrawn directly.
- If bonus abuse (arbitrage, bonus hunting) is detected, the account may be forfeited.
- ce0993 reserves the right to change or cancel any bonus offer at any time.
06 Gaming Policy
6.1 Fair Play Policy
ce0993 is committed to ensuring fair play. All games on our platform are operated through Random Number Generator (RNG) technology, which keeps every outcome completely unbiased and unpredictable. ce0993 works with world-class game providers including Pragmatic Play, Spribe, PG Soft, JILI, and many more.
6.2 Gaming Limits
To promote responsible gaming, ce0993 gives members the option to set deposit limits, session limits, and betting limits. These limits are an important tool for self-regulation. For more information, please read our Responsible Gaming page.
6.3 Technical Issues
If a technical issue or disconnection occurs during a game, ce0993 will attempt to refund the wager amount where applicable. However, the final result received from the game provider's system will be considered authoritative in the event of a dispute. ce0993 reserves the right to void any winnings obtained abnormally due to a software error.
07 Prohibited Activities
The following activities are strictly prohibited on the ce0993 platform and will result in account closure if detected:
- Creating or operating multiple accounts.
- Using another person's account or allowing another person to use your account.
- Attempting to exploit vulnerabilities in the system or games.
- Using any kind of bot, script, or automated software.
- Using the platform for money laundering or illegal financial activities.
- Abusing the bonus system.
- Engaging in harassing or abusive behavior toward other members.
- Providing false or misleading information.
08 Responsible Gaming
8.1 Our Commitment
ce0993 believes that gaming is a form of entertainment, not a source of income. We encourage all members to play responsibly. Never wager more than you can afford to lose.
8.2 Self-Exclusion Feature
If you feel that gaming is having a negative impact on your life, you can apply for a temporary or permanent self-exclusion. To use this feature, contact our support team via 24/7 live chat. Once self-exclusion is in effect, the account cannot be reactivated before the specified period ends. For more information, see our Responsible Gaming page.
8.3 Protection of Minors
ce0993 is committed to protecting minors from gaming. If you have children or teenagers in your household, please use parental control software on your device and keep your account details confidential.
09 Privacy and Security
9.1 Protection of Personal Information
ce0993 uses SSL encryption technology to protect your personal information. Your information will not be sold to any third party. However, information may be shared with relevant authorities due to legal obligations or when required for fraud investigations.
9.2 Cookie Policy
ce0993 uses cookies to improve website functionality and personalize user experience. By using the platform, you consent to the use of cookies. For more information, see our Privacy Policy page.
9.3 Financial Transaction Security
All financial transactions are processed through a secure payment gateway. ce0993 never directly collects your payment information. Transactions through bKash, Nagad, and Rocket are protected by those payment providers' own security systems.
10 Limitation of Liability
ce0993 will bear no liability in the following circumstances:
- If gameplay is interrupted due to internet connection issues.
- If losses occur due to third-party software or hardware failures.
- If service is interrupted due to unexpected technical issues.
- If a loss occurs due to the user's own negligence or leaving account information unsecured.
- If the service is interrupted due to unforeseen events, natural disasters, or government intervention.
ce0993's maximum liability shall in no case exceed the actual deposit amount used for that specific service.
11 Service Changes
11.1 Amendment of Terms
ce0993 reserves the right to change, amend, or update these terms at any time. For significant changes, members will be notified via email or through a notification on the platform. Continued use of the platform after any changes will be considered as your acceptance of the new terms.
11.2 Service Availability
ce0993 strives to provide service around the clock. However, service may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. ce0993 will endeavour to provide advance notification of such disruptions.
12 Dispute Resolution
12.1 Complaint Process
If you have a dispute or complaint, please first contact our support team via 24/7 live chat. Alternatively, email us at [email protected]. Our support team provides assistance in Bengali around the clock and will make every effort to resolve your issue promptly.
12.2 Finality of Decisions
In disputes regarding game results, the game provider's server logs will be treated as the final evidence. The decision of ce0993's management will be considered final and binding.
12.3 Applicable Law
These terms shall be interpreted in accordance with the relevant applicable law. If any provision of these terms is found to be illegal or unenforceable, the remaining provisions will remain in effect.
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